Alexandros Models customer service

[yellowcat]

As I mentioned in my recent Samurai busts review regarding the Honda Tadakatsu bust broken parts which ordered from El Greco. I messaged Alexandros Models on FB and got an instant reply from Alexandre Cortina. He is sending me the replacements on Monday.
A HUGE thank you to Alexandre Cortina and Alexandros Models for their outstanding customer service.

Felix

 

[sd0324]

Great thing about our tiny hobby and this forum., the people that produce figures and show them to us here actually care. It's really nice to see. Another reason I enjoy our community.

Steve

 

[Forté]

As I mentioned in my recent Samurai busts review regarding the Honda Tadakatsu bust broken parts which ordered from El Greco. I messaged Alexandros Models on FB and got an instant reply from Alexandre Cortina. He is sending me the replacements on Monday.
A HUGE thank you to Alexandre Cortina and Alexandros Models for their outstanding customer service.

Felix

This is why I keep watching their releases. Partly because they're amazing but more because they really love this hobby and want to supply the best products they can to customers. They also engage on social media, commenting and sharing customers work on their products.

 

[samson]

Yes I agree they are great people to do business with

 

[Nap]

Hi Felix

Thanks for highlighting the response and good customer service

WELL DONE Alexandre Cortina and Alexandros Models

Nap

 

[Henk]

It is also another reason why it is so important to support the original artists, and not buy counterfeit recast figures.