Historex Agents - designated ahead as (HA)

[pmfs]

Hello!
I made a purchase like many others at Historex Agents on 23 October, and today i´m still wating for the package. I sent 2 emails to sales of HA asking the tracking number and only in second I have response????!!!!
After trying to trace information in CTT, Portuguese mail, the msg i got was "object not found" tracking number provided by HA.
Informed Historex agents about this and the answer was, the order had been a delivery attempt on 30th of October which is false????
I ring to Portuguese mail trying to know what is going on but the answer was negative, the number provided by HA not appear in the records.
After a web research, I discovered that the Royal Mail works with GLS in Portugal, information which I hoped to receive from the seller.
I called the GLS and finaly heard what I´m looking for, the order is waiting to be delivery but the floor is wrong on the parcel (not very importante) HA not admit and says that the address was that I sent to them.
This is all my fault, next time I'll be more careful in choosing where I will spend my money.


cheers

 

[Nap]

That is surprising you had so much hassle and you certainly should not be doing so much work to get what you paid for ....never really been that keen on HA in recent years .

There are so many other quality figure sellers out there that provide an excellent service

Happy modelling

Nap

 

[pmfs]

"Problem" solved!
Please adm or Moderators lock the topic. Thanks!

Cheers,
Pedro.