Problems Ordering From Pegaso - Can Anyone Help??

[Kevin D.]

Merry Christmas to everyone and thanks for reading this post!!

I am trying to order three figures from Pegaso. When I place the order they say my membership did not activate and to send them my email address (hitting the required button below the address to send it to them). I have done so multiple times with no information returned re: activation. I have even tried to open a new account with my wife's email address to no avail.

How do I contact them and get this resolved and are others having any similar problems with their orders?

Thanks and be safe this holdiday season!

Kevin D.

 

[Piotrec]

I have no issues with ordering through Pegaso Models website. From what you are saying it sounds like you are using "Retailers" link to order instead of "Modelers". You shall use "Retailers" only when you are running a business, but your account has to be activated first.

 

[Kevin D.]

Thanks,


no...I double checked, I am in modelers. Good to know yours is going ok.

 

[Mirofsoft]

Don't believe they are no shop in Texas
Hobby Annex Dallas
Perhaps you could have a look at ( seems a big one in US )
http://www.coloradominiatures.com/

 

[Kevin D.]

I think you may be right Miro, I may have to order from a dealer and take the mark up. I emailed Pegaso about the problem and have heard nothing back so I will wait until after the holidays and see what happens. They may be closed for the holiday.

 

[Vittorio]

Let me send a mail to Pietro, I heard him some days ago and they are quite busy.

Cheers
Vittorio

 

[Kevin D.]

Thank you Vittorio! I have heard nothing from my email but I do certainly understand that they are probably very busy right now.

K

 

[Vittorio]

Here I'm Kevin with Pietro's news, I'm going to write you a pm.

Cheers
Vittorio