kilsh
A Fixture
All
Just a note of caution, and it's now obvious to me but beware when using F&F on PayPal to pay for goods to avoid the normal charges. Unless you have dealt with someone previously or know they have a good reputation I would advise taking the small PayPal charge.
After many years of faultless transactions with many members around the world on the form I recently purchased a Romeo Samnite bust kit from a new member (who seems to have joined primarily to sell kits) when the kit arrived it was packaged dreadfully with no protection just in a thin envelope. Those of you who are aware of the kit will know it is just in a grip top bag despite its size, weight, mixed resin and metal and its cost. In transit the parts rubbed together weakening the massive 9 cm shield and I assume it was dropped or roughly handled as the shield snapped in 2 and was beyond repair. If you are unfamiliar with the kit Tarracus posted a beautifully rendered one back in 13 on the forum.
This Incident prompted Nap's post re packaging a couple of weeks back.
I immediately contacted the seller with photos who asked me to try and repair it which I spent a weekend doing but without getting it to an acceptable standard. I advised that I would have to purchase a new one and would like reimbursement. This I duly did for 19 Euros. Although the new one wasn't much better being badly warped and misshapen but after a weeks work it looks like it is going to be OK. Although I can't say I can endorse Romeos customer service.
The seller is refusing to reimburse me as he claims it is not his fault, and is also now inferring that I may have broken it. After advice from Nap I approached PayPal who informed me because the purchase was made as F&F I had no rights to the PayPal buyer protection scheme.
I just thought it good practice to make the forum members aware.
Just a note of caution, and it's now obvious to me but beware when using F&F on PayPal to pay for goods to avoid the normal charges. Unless you have dealt with someone previously or know they have a good reputation I would advise taking the small PayPal charge.
After many years of faultless transactions with many members around the world on the form I recently purchased a Romeo Samnite bust kit from a new member (who seems to have joined primarily to sell kits) when the kit arrived it was packaged dreadfully with no protection just in a thin envelope. Those of you who are aware of the kit will know it is just in a grip top bag despite its size, weight, mixed resin and metal and its cost. In transit the parts rubbed together weakening the massive 9 cm shield and I assume it was dropped or roughly handled as the shield snapped in 2 and was beyond repair. If you are unfamiliar with the kit Tarracus posted a beautifully rendered one back in 13 on the forum.
This Incident prompted Nap's post re packaging a couple of weeks back.
I immediately contacted the seller with photos who asked me to try and repair it which I spent a weekend doing but without getting it to an acceptable standard. I advised that I would have to purchase a new one and would like reimbursement. This I duly did for 19 Euros. Although the new one wasn't much better being badly warped and misshapen but after a weeks work it looks like it is going to be OK. Although I can't say I can endorse Romeos customer service.
The seller is refusing to reimburse me as he claims it is not his fault, and is also now inferring that I may have broken it. After advice from Nap I approached PayPal who informed me because the purchase was made as F&F I had no rights to the PayPal buyer protection scheme.
I just thought it good practice to make the forum members aware.
