If you suffer the amount of recasting that Jeff obviously does, it’s going to make you more protective of the product. He puts a lot of work into them and then to have it copied it’s bound to make you paranoid about things ........ The biggest help to him would be if people did not support the pirates who do this. But hey people love a bargain no mater how poor the recast is they will still buy it. And that in turn harms the the business model of the original company.
The irony is that through a combination of refusing to sell to all but a small inner sanctum of "chosen men" and poor communication, he is probably driving customers into the arms of the very same recasters that he's so paranoid about. So it's self-defeating, and the recasting issue becomes a self-fulfilling prophecy. Some would call it irony, others might say he's shooting himself in the foot. In my opinion, in his own way Jeff's doing as much to harm his own business model as the pirates are.
His latest thing is to ask prospective customers to send him photos of their hands (yes, you read that right
). For example a friend of mine in the UK recently tried to order Jeff's 1/9 dispatch rider figure, but Jeff wanted him to send a photo of his hand next to the motorbike kit before he'd consider selling him the figure. Apparently, the purpose of this was to "prove" my pal was a genuine punter and not just buying in order to recast Jeff's product. Not long after that I read of a similar case on one of the Facebook modelling groups.
And you say he puts a lot of work in: Well yes he does, but at the same time a lot of his recent works have been rather rough round the edges. This is as clear as day from some of the photos that accompany his announcements. I have quite a few of his older pieces (from the days when you didn't have to jump through hoops and beg to be allowed to buy his stuff) and the older releases are far superior in terms of casting and finish.
He has a good following no doubt about that but he should communicate a little more.
He has a shrinking following. There are still some die-hard fanboys out there, but I know guys who've said they won't buy off him any more because of the insulting way he now treats his customers.
As to excluding him from PF is In my opinion a little extreme. We have no idea what his problems are, it’s obvious some fans are lucky enough to get kits others are waiting to hear from him. But to exclude him does no one any favours.
I wouldn't exclude him either, but I can understand where Richie is coming from when he says that. As for what his problems might be? Well who knows, but we all have problems of one sort or another, and if you're running a business you work around it. Besides which, the recasting issue isn't unique to Jeff. Other producers have the exact same problems, but none of them have resorted to this sort of nonsense.
I’m sure things will settle down and he will get more confident in widening his market again.
Don't hold your breath. He's been like this for a long time now, and if anything he's getting worse. I do think it's a real shame though because he's without doubt a very talented and prolific sculptor and has delivered some excellent and original figures over the years.
The thing is, by far the biggest source of pirated figures is China, which is Jeff's own back yard. So maybe he should be looking a bit closer to home for where he's being ripped off, rather than assuming that guys in Europe and North America or wherever are the ones stealing the bread off his table.
- Steve