Hi Chris Terry here part of the TFB team as nap as pointed out. It’s been a very difficult time with Steve and the passing of his partner. Ian has 2 people who are I’m sad to say terminally ill. Both will not see xmas. So the company has taken a personal hit.
We are looking at being back to some sort of normal service shortly, I can say a large number of the Trenton were sent out last week. And the next batch is due in this week and will be dispatched . I will have to look but I’m assuming yours has gone out judging by the date you ordered. I will check and get back to you on a PM.
We have had members of our family come in and help with orders and re stocking during this time. If you contacted Steve direct he will not have read the mails. We are picking up ones that come through the website. Rest assured your order has either been dealt with or will be.
I know we put up a notices on most forums where we are active. But as alway people don’t see them. I hope this helps in some way.
As I have said we will have Steve back shortly. Ian will be in and out as he has to look to his partner at this devastating time for us all.
Thank you all for your understanding and your messages have been passed on and welcomed.
Thanks Terry
Im very sorry for your loss (s). Thoughts and prayers to you and the entire team. Not a rush to get the figure but thanks for the explanation on the delay. (Totally understand)
Chris
Hi Chris it was sent out with the last batch it should be with you shortly. If not I will send a replacement. Give it till Tuesday if no joy I will ship a replacement.