Contacting Atelier Market in Switzerland

[Jaybo]

Has anyone else had difficulty in contacting Monsieur Guiot at Atelier Market? I would like to place an order for several figures along with a special parts request. I have several times used their site's email contact system along with a direct email from my hotmail account. No results. Any help would be appreciated. Thank you.

 

[theBaron]

Try "Maket" instead
Sorry, I couldn't resist smarting off.

Prost!
Brad

 

[VerSacrum]

For what it's worth I recently put a large order and it was shipped promptly but I realise you need that special request. Have you tried calling them?

 

[skeeterbuck]

How long has it been since you sent you order?

I once needed a replacement part and had sent several request through their website and messaged him on their Facebook page. It took about a week before I received a reply. IIRC, he was away ( maybe on holiday) and had just returned. When I finally did receive a reply, the part was quickly dispatched.

Hope this info helps and be patient.

Chuck

 

[Jaybo]

Still no luck and it has been well over three weeks.

 

[Jaybo]

For what it's worth I recently put a large order and it was shipped promptly but I realise you need that special request. Have you tried calling them?

No. I live in the USA. But if you happen to talk with them, please pass on my concern. I can be contacted by email through this site. Merci!

 

[VerSacrum]

No. I live in the USA. But if you happen to talk with them, please pass on my concern. I can be contacted by email through this site. Merci!

Well he answers the phone but my French wasn't good enough to communicate your request and he doesn't seem to speak English either.

 

[Jaybo]

Well he answers the phone but my French wasn't good enough to communicate your request and he doesn't seem to speak English either.

I will try emailing him in French and see if that works. Thank you for trying.