@ Mick - PM'ing the manufacturer of a new release is a complete waste of time. The only manufacturer who posts WIPs and responds positively to contructive criticism is Hugo of RP and thats because he is a gent and he is working in digital where late stage changes are easy to make. Other manufacturers turnkey their projects to free lance sculptors. By the time they get the finished commission it is likely too late and uneconomic to demand changes. So PM'ing the manufacturer is pointless. It will just make them annoyed for no purpose.
I appreciate comments on the accuracy of pieces from those in the know. I also don't expect free lance sculptors to know every detail of a uniform, hair style or weapon. If I am anal enough to want accuracy, I can adjust the piece. Inaccuracy does not impact my buying decision. I just ordered a beautiful bust with palm leaf embroidery on his uniform. I expect I shall be the only idiot in the world to adjust these to oak leaves. More fool me.
If knowledgable members start putting in references to prove they are right (as suggested), I expect the know-it-all monker will be even more widely applied.
I know we are dealing with small businesses operating in a competitive environment where piracy can steal the benefits of a very successful idea. Commenters should be sensitive to that. I don't think this means never offer constructive criticism. But highlight the positives too. And if the piece is truly horrible, perhaps stay quiet and let the seller draw their own conclusions from sales figures.