Kandor8
Well-Known Member
Greetings all,
Just wanted to sing the praises of M&B Miniatures a little bit. I recently purchased the new Wodland Indian that was just released by Marion & Alan and was a bit annoyed that the musket had been bent in the shape of a "U". Nothing that a bit of warming up a bit and bending couldn't fix. Really, no big deal. But I felt I should contact M&B to let them know that there might be some packing problems that should be addressed. Well, within 12 hours Alan contacted me wanting to know where I had bought the figure so he could have that lot checked. He was very concerned about how the musket could have been bent so severely and that he would follow up on the situation. I then received another e-mail from Alan asking for my address so that he could replace the defective piece! Alan has the kind of pride and integrity that I associate with Pat Bird of Series 77 a problem with any of Pat's products was instantly addressed and corrected. That is the type of company M&B Miniatures is proving to be.
Oh, yeah... the Indian is killer!
Ric
Just wanted to sing the praises of M&B Miniatures a little bit. I recently purchased the new Wodland Indian that was just released by Marion & Alan and was a bit annoyed that the musket had been bent in the shape of a "U". Nothing that a bit of warming up a bit and bending couldn't fix. Really, no big deal. But I felt I should contact M&B to let them know that there might be some packing problems that should be addressed. Well, within 12 hours Alan contacted me wanting to know where I had bought the figure so he could have that lot checked. He was very concerned about how the musket could have been bent so severely and that he would follow up on the situation. I then received another e-mail from Alan asking for my address so that he could replace the defective piece! Alan has the kind of pride and integrity that I associate with Pat Bird of Series 77 a problem with any of Pat's products was instantly addressed and corrected. That is the type of company M&B Miniatures is proving to be.
Oh, yeah... the Indian is killer!
Ric