Warning: Do Not Deal w/Raisa Rafael of Brazil

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Just wanted to give a praise report..I checked my PP account this morning and saw a credit for the amount of the charge back..thank you Lord! Looks like PP covered it themselves after the fuss I made with them.
 
Just wanted to give a praise report..I checked my PP account this morning and saw a credit for the amount of the charge back..thank you Lord! Looks like PP covered it themselves after the fuss I made with them.

Keep an eye on it. This happened in our second case: we got the money back from PP. But then the VISA company started the redress for chargeback for a second time so PP had to put another temporary hold on the funds for further investigation. About 7 days later it was cleared again. I think PP are not at fault here as it is the credit card companies who do the chargebacks, not PP. All that PP does is put the fund on temporary hold until the dispute is cleared.

Celine
 
thats what happened with us. They originally opened the case back in Feb, when this scumbag filed the claim, which PP placed the 1st hold, but then after speaking with them they released it. This past Monday is when the CC company made their decision so PP took the money back out. The credit they gave us today was them actually stepping up and covering the amount, not all of it, but about 90% .. we still had to eat about $100
 
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