Warning: Do Not Deal w/Raisa Rafael of Brazil

planetFigure

Help Support planetFigure:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
T

TCSloan

Guest
I wanted to post this warning to as many as I can in hopes of preventing anyone else falling prey to this thief.
On Feb 4 2013 we received an online order through our website from this character. He/she also emailed us to see if we could get a certain Andrea figure (54mm stage coach) ,which we did. At which point we processed his immediate order as he requested ,a $249 order. This order consisted of 1/35 Trumpeter armor kits. The second order, the Andrea stage coach was $536 ,which was charged and shipped out a week after the 1st order. Tracking/customs numbers were provided. (Payments processed through Paypal merchant service) Two weeks later we received an "unauthorized charge back" from Paypal on both orders. At which point I provided them with the order confirmation email which is made through the website, the customs numbers, and forwarded all emails I received from Raisa requesting the items, and his/her questions regarding shipping,time of delivery etc. Over 6 emails sent by him. Up until now,the status seemed rather clear that the case is obviously an attempt on his part to get free items. It took 2 months for Paypal and the credit card issuer to decide in his favor that he gets to keep the items,and nearly $900 .. please let this be a warning to anyone who uses Paypal as a merchant service provider, which they told me, on that service ,there is no seller protection like there is with the typical Paypal method used through Ebay.

Heres is the thiefs information in case he tries to steal from you too.

Raisa Rafael
Rua Dois de Dezembro, 77 - 602 - Flamengo
Rio de Janeiro - Rio de Janeiro
22220-040
Brazil
[email protected]
 
As a brazilian, i am very sorry for that.

Raisa is a woman´s name, but probably it is fake.

That name and email is also on the black list of Soga Miniatures.

:(
 
I think i found the guy. He have a profile here at planetFigure, by the way.

Just waiting for a friend of mine, a forum moderator, to confirm me something.
 
I appreciate you guys posting that info for me, apparently Paypal doesnt care,and wont look into this any further. So much for customer service..I think I'll cancel my $40 a month fee for using their fraud credit card service.
 
I reckon that would be a good idea Tim, they seem to be ripping you and I dare say alot of others as well.

Hey Steve I had to read your post about six times before I got your message!!...."more should be done about people like this naming and shaming!!??!"
Get your self a big packet of commas and full stops and go nuts with them, mate.
 
We confirm that Raisa Rafael has deceived our online shop when buying from us large party figures Pegaso, Romeo, Alexandros Model. We have published his name and the names of a few crooks in our black list and invite all do not sell to this person. no figure, no single model, no one even the smallest accessory. All the black list can be seen on our website.
http://soga-miniatures.com/index.php?ukey=auxpage_the-black-list-of-clients
Even though Pay Pal protects these customers, all other people should be aware that this swindlers
 
Hi Tim

The fraud described here needs to be reported to your local police so that they can take the issue up with Interpol and the Brazilian authorities. Such a crime report will also assist with your difficult negotiations with PayPal.

It is easy for the police and PalPal to ignore/dismiss a single case, so share with them this blog to show that you are only one of a large number of cases of 'Organised International Crime and Fraud' that needs to be stopped.

Ask PayPal that in the light of this evidence that they should be flagging/black listing transactions from this fraudster, otherwise to explain why they will not do so. Best of luck.

Mark
 
P
Mark S said:
I reckon that would be a good idea Tim, they seem to be ripping you and I dare say alot of others as well.

Hey Steve I had to read your post about six times before I got your message!!...."more should be done about people like this naming and shaming!!??!"
Get your self a big packet of commas and full stops and go nuts with them, mate.
Click to expand...
Punctuation is for the weak

Steve
 
This guy has tried it twice with our shop - one under the Silva name, the other under Rafael name. In both instances he paid by credit card via Paypal. The first time we had sent the items (about £300 worth) but we had proof of delivery as it was International Signed For. As soon as he received the kits, he claimed a chargeback, but luckily seeing that we had the proof of delivery, Paypal and the Visa company ruled in our favour. The second time, he used the Rafael name, but we had flagged the postal address on our system so as soon as we received the payment via Paypal, we just refunded it straight away. Two weeks later, he claimed a chargeback again (despite the refund) but Paypal was on our side since we had refunded him immediately. We explained the situation regarding this fraudster, but they could not blacklist him in that he would only use a different e-mail address next time - since each time he was using Paypal via CREDIT CARD transactions. Paypal could only advise the relative VISA/MASTERCARD issuers so the onus was on them to track this person, not on Paypal.

Another guy to look out for - if possible avoid selling to him is - Gustavo Francavilla from Argentina as he's a prolific recaster.
 
Reading this post makes me think it may be a good idea for members to post names and addresses and emails on a thread if Planet will allow it. That way we may never stop if but perhaps we can reduce the number of gus being ripped off.

Don
 
ChaosCossack said:
This is a theft and therefor a crime and deserves police involvement. Blacklisting seems a trifle mild. In my circles we don't call the police...

Colin
Click to expand...
currently thats what Im trying to do..but being an international case,its going to be quite difficult I think.
 
TCSloan said:
I wanted to post this warning to as many as I can in hopes of preventing anyone else falling prey to this thief.
On Feb 4 2013 we received an online order through our website from this character. He/she also emailed us to see if we could get a certain Andrea figure (54mm stage coach) ,which we did. At which point we processed his immediate order as he requested ,a $249 order. This order consisted of 1/35 Trumpeter armor kits. The second order, the Andrea stage coach was $536 ,which was charged and shipped out a week after the 1st order. Tracking/customs numbers were provided. (Payments processed through Paypal merchant service) Two weeks later we received an "unauthorized charge back" from Paypal on both orders. At which point I provided them with the order confirmation email which is made through the website, the customs numbers, and forwarded all emails I received from Raisa requesting the items, and his/her questions regarding shipping,time of delivery etc. Over 6 emails sent by him. Up until now,the status seemed rather clear that the case is obviously an attempt on his part to get free items. It took 2 months for Paypal and the credit card issuer to decide in his favor that he gets to keep the items,and nearly $900 .. please let this be a warning to anyone who uses Paypal as a merchant service provider, which they told me, on that service ,there is no seller protection like there is with the typical Paypal method used through Ebay.

Heres is the thiefs information in case he tries to steal from you too.

Raisa Rafael
Rua Dois de Dezembro, 77 - 602 - Flamengo
Rio de Janeiro - Rio de Janeiro
22220-040
Brazil
[email protected]
Click to expand...

Since the package was registered is easy to verify through Brazil Postal Service delivery of the goods .
Coreios provides all the necessary information regarding arrival processing and delivery .Did you provide paypal with this information ?
 
I would like to know if Paypal still refuses to back you if you show them this string and the precedents. If so, I will radically reduce my use of their services....and I don't think I will ever sell anything with them (I was cosidering starting) as they seem hopelessly biased towards the punters and crooks.

Colin
 
yes, they were provided with the tracking information,and from what they tell me ,this was the credit card companies decision and not theirs, but yet Paypal themselves have still not represented me like they should during this claim.
 
Very important: anyone who have dealt with him (Soga, ElGrego, Sloan) may provide me a IP number ?

I have the informations about a "suspect" and would like to cross that with the people that have been scammed. Send me by inbox.
 

Similar threads

Dr Force
Review Jeff Shui 1/9 WW2 German w/Stg 44
Replies
9
Views
2K
Dr Force
Dr Force
Nap
  • Sticky
So....You want to build a HISTOREX figure
2
Replies
37
Views
7K
Babelfish
Babelfish
M
Project Diary: Bornhöved 1227 A.D. - A Little History Lesson
Replies
0
Views
331
MassiveVoodoo
M
Martin Antonenko
June 8, 1960
Replies
1
Views
527
Nap
Nap
M
The Judge, the Diva and the Taskmaster - the impact of inner conflict on creative work
Replies
0
Views
229
MassiveVoodoo
M

Latest posts

Back
Top